What personal data we collect and why we collect it
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Usage of a cookie is in no way linked to any personally identifiable information about you. Any personal information is only collected when you voluntarily provide it, such as providing your email address, address and payment information.
- Google Analytics: _ga, _gid and _gat_gtag cookie data kept 26 months
- Cloudflare: _cfduid cookie data
- WordPress: _wordpress_test_cookie and quoteup_wp_session
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
- Disable Cookies in Chrome
- Disable Cookies in Firefox
- Disable Cookies in Safari
- Disable Cookies in Internet Explorer
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Youtube Videos are embedded with “privacy-enhanced mode” enabled. Description via YouTube: When you turn on privacy-enhanced mode, YouTube won’t store information about visitors on your website unless they play the video.
3rd Party Services we may share your data with
Your address and postal/zip code may be used to obtain estimates with our shipping partners, this information is not stored and is transmitted securely when obtaining a new estimate.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
If you sign up for our newsletter, we only ask for your email address so you can receive the newsletter, optionally you may update your profile with your name, but it is not required or necessary. Your data is stored in our MailChimp provided database.
We use Google Analytics to measure our website’s performance but do not track or log IP addresses.
How long we retain your data
If you leave a post/comment on a product or forum, the post and its metadata are retained indefinitely.
For users that register on our site and forum (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
You may unsubscribe your email from our newsletter at any time using the link at the bottom of the newsletter or subscription email.
What rights you have over your data
European residents: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can contact us directly with your support requests at [email protected]
Contact [email protected] with any questions.